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InformedDNA employees and clinical staff members dedicate themselves to providing the best information, service and care possible. We appreciate your feedback, whether a compliment, complaint or suggestion. We will answer your questions and respond to your concerns within five business days if you provide your contact information. To provide feedback, please complete the following.

Contact Information

Address
PO Box 491
St. Petersburg, FL 33731

Phone
(800) 975-4819

Email
info@informeddna.com

Fax
800-930-0961
760-203-1194

Thank you for your feedback! We will respond to you within five business days if you have provided your contact information.

Should you feel your concerns were not addressed appropriately, we are providing the following for your information:

If you have a complaint against InformedDNA, call the Consumer Assistance Unit at 1-888-419-3456 (press 1) or write to the address listed below.

Agency for Health Care Administration Consumer AssistanceUnit 2727 Mahan Drive, Bldg 1, Tallahassee, FL 32308.

If you have a complaint against a Genetic Counselor and want to receive a complaint form, call the Consumer Services Unit at 1-888-419-3456 (press 2) or write to the address below.

Agency for Health Care Administration
Consumer Services Unit  
P.O. Box 14000
Tallahassee, FL 32317-4000.

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